Privacy Policy

Last Updated: 11/11/2024

1. Introduction

Welcome to MD Development, LLC dba, Mohawk RV. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, mohawkrv.com.

2. Information We Collect

We collect personal information to improve your experience, facilitate bookings, and provide customer support. The types of information we collect include:

  • Personal Information: When you use our contact forms, register, or book a stay, we may collect your name, email address, phone number, and other contact details.
  • Usage Data: We use Google Analytics to gather non-personal data such as pages visited, time spent on our website, and other browsing behavior. This helps us understand how our visitors interact with the site.
  • Cookies: We use cookies to improve site functionality and deliver a personalized experience. Cookies are small text files stored on your device by the website.
  • Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
    User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Bookings: We use personal information to manage your reservations and provide services.
  • To Improve Our Services: Data collected via Google Analytics helps us understand visitor behavior and enhance user experience.
  • To Communicate With You: We may send booking confirmations, updates, customer service or marketing emails (if you’ve opted in), deliver text messages and updates related to our services.”
  • To Ensure Site Security: We use Nexcess for managed WordPress hosting, which helps keep your data safe through their advanced security protocols.
  • Opt-Out:
    You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for several purposes:

  • Analytics: We use Google Analytics to analyze website traffic and user activity.
  • Functionality: Cookies help remember your preferences for improved functionality.
  • Third-Party Tools: Some third-party plugins may also set cookies to enable their features.

You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain parts of our site.

5. Sharing Your Information

We do not sell your personal information to third parties. However, we may share data with trusted third-party service providers to assist in operating our website and providing services. This includes:

  • Google Analytics: For understanding visitor behavior and improving our services.
  • Managed Hosting Provider (Nexcess): To securely store data and manage website operations.
  • Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Data Security

We implement reasonable security measures to protect your personal information. Our website is hosted on Nexcess, which provides a secure infrastructure and actively monitors for potential threats. We also use SSL encryption to safeguard any data transmitted through the site.

7. Your Rights

Depending on your location, you may have rights related to your personal information, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct any inaccuracies in your information.
  • Deletion: Request the deletion of your personal data where applicable.

Please contact us if you wish to exercise any of these rights.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our site, and we are not responsible for the privacy practices or content of third-party sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, along with the date of the latest update. We encourage you to review this page periodically.

CTIA Compliance:
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: